Bedrijf USG Professionals Business Analyse
Locatie 2340 Beerse
Type Vaste job
Opleiding Professionele bachelor
Talen Nederlands, Engels
Ervaring Minstens 2 jaar ervaring
In this role the contractor will assist in creating and executing IT support processes related to a large Clinical Operations system used by patients, hospital and Janssen staff involved in executing clinical trials. This is a hybrid cloud environment build around a SaaS platform called Connected Clinical Trials (CCT) and a series of integrations with up- and downstream systems (inhouse and other SaaS platforms)
Analyzes business processes and helps define and document business requirements.
Identifies compliance risks and communicates to appropriate level of management.
Applies procedures and processes effectively in compliance with J&J IT standards.
Tests and troubleshoots new software or enhancements to existing software to ensure solutions are delivered with quality, on-time, and in accordance with business requirements.
Troubleshoots and facilitates the resolution of issues with existing platforms and takes pro-active actions to avoid issues to occur.
Participates in technical design, contributing insights and ideas that help translate business needs into solution specifications.
Recommends solutions to management that balance the competing needs for innovation and standardization/process harmonization, leveraging targeted research.
Builds productive relationships and networks with business partners by listening, clarifying, and responding effectively to questions and problems.
Gains an understanding of business opportunities and challenges and identifies potential solutions that can add business value.
Manages to milestones by identifying critical project issues such as resource needs and contingencies.
Optimizes existing technology by identifying new ways to provide value to the business partner group.
The applicant should be familiar with:
all IT support processes like
Incident-, Request- and Problem management,
Change- and Release management,
Asset & Configuration management,
Service Level- & Vendor management. Etc.
Support methodologies like
Testing new releases using formal test strategies documented in the J&J SDLC
The applicant will be hosting several process related meetings like:
Critical Incident war rooms
Change Advisory Boards
Service review meetings, etc.
As this landscape is a GxP environment familiarity with Qualification & Validation in a GxP setting is required.
The applicant will also create and maintain all documentation relevant to the landscape (SOP’s, Work Instructions, Design docs, Change plans & Change execution reports, release notes, etc.) using a well-defined J&J SDLC methodology and templates.
Non-Technical profile requirements
Some flexibility in working hours is required (occasional over-time or weekend/holiday work)
Accepts personal responsibility for client satisfaction
Strong tracking, coordination and project planning skills
Establishes and manages engagement objectives, expectations and quality plan
Ability to identify and implement process and/or application improvements
Strong analytical and problem-solving skills
Must be able to work on multiple simultaneous tasks with limited supervision
Quick learner, motivated self-starter
Excellent customer service, interpersonal, communication and team collaboration skills
Able to follow change management procedures and internal guidelines
Master and/or Bachelor Degree in Mathematics, Engineering, Computer Science, Chemistry or Bioinformatics OR equivalent through experience.
Advanced course work in technical systems plus continued education in technical disciplines is preferred - Additional certification is a plus
English spoken and written
Dutch is a plus
Our client offers you a job with challenges in an unique environment that is in full swing. You can count on an attractive salary package and real growth opportunities.
Over de vacature
Job locatieUSG Professionals Business Analyse
Contact infoUSG Professionals Business Analyse
Michèle Van Gansen
+32 (0)473 31 70 26
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